Terms & Conditions

(a) Welcome to BrevityBookings.com (Website). The Website allows you to access and use the Brevity Bookings (Services).

(b) The Website is operated by BrevitLab Operations Pty Ltd, ABN 52 700 825 332; ACN 700 825 332. Access to and use of the Website, or any of its associated products or Services, is provided by BrevitLab Operations Pty Ltd. Please read these terms and conditions (Terms) carefully. By using, browsing and/or reading the Website, this signifies that you have read, understood and agree to be bound by the Terms. If you do not agree with the Terms, you must cease usage of the Website, or any of Services, immediately.

(c) BrevitLab Operations Pty Ltd reserves the right to review and change any of the Terms by updating this page at its sole discretion. Non-material changes (including minor corrections, clarifications, or formatting updates) take effect from the date of publication on the Website, and BrevitLab Operations Pty Ltd will notify you by email to the address associated with your Account within 7 days of such publication. For material changes (including changes to fees, liability, data retention, termination grounds, or dispute resolution), the notice requirements in clause 1.d apply. Before you continue, we recommend you keep a copy of the Terms for your records.

(d) For material changes to the Terms, BrevitLab Operations Pty Ltd will provide you with at least 30 days' written notice via email to the address associated with your Account. Material changes take effect only after the notice period expires. Your continued use of the Services after the notice period constitutes acceptance of the modified Terms. If you do not accept a material change, you may terminate your use of the Services without penalty by providing written notice before the change takes effect, and you may request a pro-rata refund of any prepaid fees for the unused portion of your subscription term.

(e) Where these Terms require you to give BrevitLab Operations Pty Ltd notice in writing — for example under clause 1.d, clause 8.c, clause 8.g, clause 13.j, clause 15.2, or a request under clause 24 — that notice must be sent by email to support@brevitybookings.com, and is taken to be given on the day it is sent unless BrevitLab Operations Pty Ltd notifies you that it was not received. This clause does not apply to terminating your use of the Services, which is done by you directly under clause 13.b and requires no notice to us.

(a) Brevity Bookings is a private web application for owners and managers of holiday and short-term rental properties. Access to any given property is controlled by that property's administrators — accounts may be created by invitation or by self-registration, but access to a property's calendar and records is granted only on administrator approval. The Services include a shared booking calendar, guest management tools, a financial ledger with Australian financial year reporting, and cleaning and maintenance job tracking.

(b) You acknowledge that Brevity Bookings is a record-keeping and administration tool only. All booking arrangements, payment collection, and guest communications are conducted directly between you and your guests. BrevitLab Operations Pty Ltd does not act as an intermediary, agent, or marketplace operator in any transaction between you and your guests.

(c) You acknowledge that Brevity Bookings provides an automated email service enabling you to configure template emails sent to guests in connection with bookings. You are solely responsible for the content, accuracy, and legal compliance of all email templates you create, including compliance with consumer protection laws, privacy laws, and anti-spam regulations. BrevitLab Operations Pty Ltd's role is limited to technical delivery of emails you have configured, and while reasonable efforts will be made to deliver emails reliably, BrevitLab Operations Pty Ltd is not liable for email delivery failures, delays, or non-delivery caused by recipient email systems, spam filters, or third-party email infrastructure, nor for any claims arising from email template content.

(d) You acknowledge that Brevity Bookings does not provide financial services, payment processing, or trust account services as defined under the Corporations Act 2001 (Cth). All financial transactions between you and your guests remain your sole responsibility, and you must ensure compliance with applicable taxation, short-stay levy, and financial reporting obligations in your jurisdiction.

(e) Two account types are currently offered: a paid subscription account (Owner/Member) and a Guest User account (free; created either by accepting an invitation from an Owner/Member or by self-registering on a property's login page, and in either case granted access to that property only on administrator approval). Some accounts may also be governed by a separate Software Licensing Agreement with BrevitLab Operations Pty Ltd, which may amend these Terms. You acknowledge and agree that account types and features may change from time to time and may be subject to additional account-specific terms. Where such terms apply, you will be notified and must accept them before accessing the relevant account. These Terms apply in all cases unless expressly amended by account-specific terms or an applicable Software Licensing Agreement.

(f) Certain features may be offered on a beta, pilot, or experimental basis and will be clearly marked as such. Beta features are subject to change, modification, or discontinuation at any time. BrevitLab Operations Pty Ltd makes no guarantees regarding beta feature performance, reliability, compatibility, or continued availability, and you must not rely on beta features for critical business operations.

(g) The Services are currently provided as a free beta. No Subscription Fee is payable until paid subscriptions commence, of which you will be given notice in accordance with clause 1.d. Until that date the fee provisions do not apply — specifically, the requirement to purchase a Subscription and pay a Subscription Fee in clause 7.a, the suitability acknowledgment in clause 7.b, and clauses 8 (Payments) and 9 (Refund Policy). All other provisions of clause 7 — including registration (7.c), the accuracy warranty (7.e), eligibility (7.g), and your responsibility for delegates and for managing their access (7.h and 7.i) — apply in full during the free beta.

(h) BrevitLab Operations Pty Ltd may, at its sole discretion, grant complimentary access to the Services to nominated Accounts, which are not subject to Subscription Fees. Complimentary access is granted per Account, is not transferable, and confers no entitlement to a refund or to compensation of any kind if it is varied or withdrawn. BrevitLab Operations Pty Ltd may vary or withdraw complimentary access at any time on reasonable written notice to the Account holder. Holders of complimentary Accounts are not required to provide payment details. All other provisions of these Terms — including acceptable use (clause 4), intellectual property (clause 10), limitation of liability (clause 12), and the data accuracy and upload warranties (clause 19) — apply to complimentary Accounts in full. Complimentary access is separate from, and survives the end of, the free beta described in clause 3.g.

(a) BrevitLab Operations Pty Ltd reserves the right to suspend, cancel, or otherwise deny access to users and accounts who use the Services in any of the following ways:

(b) For any illegal purpose, or to violate any laws, including and without limitation to data, privacy, and export control laws.

(c) To stalk, harass or threaten users and any member of the public.

(d) To misrepresent or defraud any user or member of the public through phishing, spoofing, manipulating headers or other identifiers, impersonating anyone else, or falsely implying any sponsorship or association with BrevitLab Operations Pty Ltd or any third party.

(e) To access or search any part of the Service, or any other Service owned by BrevitLab Operations Pty Ltd other than our publicly supported interface, or otherwise allowed for in an applicable Software Licensing Agreement.

(f) To post, upload, share, or otherwise circulate content in violation of Brevity Bookings's content policy.

(a) In order to access the full Services, you must first purchase a subscription through the Website (Subscription) and pay the applicable fee for the selected Subscription (Subscription Fee). After purchasing a Subscription, you will be considered a paid member (Owner/Member). Owner/Members are granted access to all platform features — including the shared booking calendar, guest management tools, financial ledger, and cleaning and maintenance job tracking — for as many properties as their Subscription covers. Subscriptions differ only in the number of properties covered and in the billing interval you choose; they do not offer different feature sets, and no feature is reserved for a higher level of spend. Owner/Members are subject to all obligations set out in these Terms, including payment, data accuracy, and acceptable use obligations. Free guest user accounts (Guest Users) may be created either by accepting an invitation from an Owner/Member or by self-registering on a property's login page — in either case, access to that property is granted only on administrator approval — and do not require payment of a Subscription Fee. Guest Users are granted limited access to the platform as determined by the administrators of the property they have joined, and are subject to these Terms to the extent applicable to their access level. Guest Users do not have access to financial reporting, ledger, or subscription management features by default, unless an administrator of that property has expressly granted them those permissions. The Owner/Member of the property remains solely responsible for all activity conducted by a Guest User of that property in connection with the Owner/Member's Account.

(b) In purchasing the Subscription, you acknowledge and agree that it is your responsibility to ensure that the Subscription you elect to purchase is suitable for your use.

(c) You must register for an Account through the Website before you can access the Services (Account).

(d) As part of the registration process, or as part of your continued use of the Services, you may be required to provide personal information about yourself (such as identification or contact details), including but not limited to names, email addresses and property addresses.

(e) You warrant that any information you give to BrevitLab Operations Pty Ltd in the course of completing the registration process will always be accurate, correct and up to date. You must notify BrevitLab Operations Pty Ltd of any changes to your information within 7 days of such change occurring by updating your Account details through the Website. You acknowledge that providing inaccurate, incomplete, or outdated information constitutes a breach of these Terms and may result in the suspension or termination of your Account in accordance with clause 13.

(f) Once you have completed the registration process, you will be a registered user of the Website and agree to be bound by the Terms (User). As an Owner/Member, you will be granted immediate access to the Services from the time you have completed the registration process until the Subscription Period expires (Subscription Period). As a Guest User, you will be granted limited access to the Services from the time an administrator of the relevant property approves your membership — whether you joined by accepting an invitation or by self-registering — and your access will continue until: (a) an administrator of that property revokes your access; (b) the Subscription covering that property expires or is terminated; or (c) BrevitLab Operations Pty Ltd suspends or terminates your access in accordance with these Terms. Guest Users do not have a Subscription Period and are not entitled to any refund upon cessation of access.

(g) You may not use the Services and may not accept the Terms if:

(h) Brevity Bookings is designed for use by individual property owners managing their own holiday or short-term rental properties. It is not intended for use by professional property managers, real estate agents, or property management businesses managing properties on behalf of third-party owners. If your Subscription includes delegate access, you may invite one or more trusted individuals (such as a family member or personal assistant) to assist with administering your Account. You remain solely responsible for all activity conducted under your Account, including activity by any delegate you have invited. You warrant that any delegate you invite has consented to access your Account data and that you have authority to grant such access.

(i) Where your Subscription includes delegate or team member access, you must take reasonable steps to manage access to your Account, including: (a) only granting access to individuals you trust and who have a legitimate need to access your Account; (b) using any role-based access controls provided by the platform to limit each team member's access to the functions relevant to their role; (c) revoking access promptly when a team member's role ends or their access is no longer required; and (d) notifying BrevitLab Operations Pty Ltd as soon as practicable if you become aware of any unauthorised access to your Account. Where BrevitLab Operations Pty Ltd provides built-in audit logging or access management tools, you should use those tools to monitor Account activity. Failure to take reasonable steps to manage team member access constitutes a breach of these Terms and may limit BrevitLab Operations Pty Ltd's liability for unauthorised access by team members as specified in clause 12.d.

(a) Subject to the terms of any applicable Software License Agreement, the Subscription Fee may be paid by all payment methods available on the Website, and may change from time to time.

(b) Payments made in the course of your use of Brevity Bookings may be made using third-party applications and services not owned, operated, or otherwise controlled by BrevitLab Operations Pty Ltd. You acknowledge and agree that BrevitLab Operations Pty Ltd will not be liable for any losses or damage arising from the operations of third-party payment applications and services. You further acknowledge and warrant that you have read, understood and agree to be bound by the terms and conditions of the applicable third-party payment applications and services you choose to use as a payment method for Brevity Bookings services.

(c) If you dispute a payment charge or believe a payment error has occurred, you must notify BrevitLab Operations Pty Ltd in writing within 30 days of the charge. BrevitLab Operations Pty Ltd will investigate and respond within 10 business days. Where BrevitLab Operations Pty Ltd is responsible for a payment processing error (including double-charging, failed refunds, or billing system errors), BrevitLab Operations Pty Ltd will issue a credit or refund within 5 business days of confirming the error and will provide reasonable assistance in resolving disputes involving third-party payment processors.

(d) If you initiate a chargeback or payment reversal through your financial institution without first notifying BrevitLab Operations Pty Ltd in accordance with clause 8.c, you may be liable for any reasonable chargeback fees and administrative costs incurred by BrevitLab Operations Pty Ltd as a direct result. BrevitLab Operations Pty Ltd reserves the right to suspend your Subscription pending investigation of the chargeback, and may terminate your Subscription if the chargeback is found to be unsubstantiated.

(e) You acknowledge and agree that where a request for the payment of the Subscription Fee is returned or denied, for whatever reason, by your financial institution or is unpaid by you for any other reason, then you are liable for any costs, including banking fees and charges, associated with the Subscription Fee.

(f) BrevitLab Operations Pty Ltd may vary the Subscription Fee at any time by providing you with at least 30 days' written notice. The varied Subscription Fee will take effect at the commencement of your next Subscription Period following the expiry of the notice period.

(g) If you do not accept a variation to the Subscription Fee, you may terminate your Subscription without penalty by providing written notice to BrevitLab Operations Pty Ltd within 14 days of receiving notice of the fee variation, with termination taking effect at the end of your current Subscription Period.

(a) BrevitLab Operations Pty Ltd offers refunds in accordance with the Australian Consumer Law and on the terms set out in these terms and conditions. Any benefits set out in these terms and conditions may apply in addition to consumer's rights under the Australian Consumer Law.

(b) BrevitLab Operations Pty Ltd will provide you with a refund of the Subscription Fee in the following circumstances: (a) where BrevitLab Operations Pty Ltd is unable to continue to provide the Services, in which case a pro-rata refund will be issued for the unused portion of your current Subscription Period; (b) where you terminate your Subscription in accordance with clause 1.d (material changes to Terms) or clause 8.g (variation to Subscription Fee), in which case a pro-rata refund will be issued for the unused portion of your current Subscription Period; or (c) where the Australian Consumer Law entitles you to a refund due to a major failure of the Services. Outside of these circumstances, Subscription Fees are non-refundable. Where a refund is payable, it will be calculated as the proportional amount of the Subscription Fee that remains unused by the Member (Refund) and will be processed within 30 business days of the refund being approved.

(a) The Website, the Services, and all related products of BrevitLab Operations Pty Ltd are subject to copyright protection under the laws of Australia and through international treaties. Unless otherwise indicated, all rights (including copyright) in the Services and the compilation of the Website (including but not limited to text, graphics, logos, button icons, video images, audio clips, code, scripts, design elements, and interactive features) are owned or controlled by BrevitLab Operations Pty Ltd or its contributors, and all rights are reserved.

(b) All trademarks, service marks, and trade names are owned, registered, and/or licensed by BrevitLab Operations Pty Ltd. Subject to these Terms, BrevitLab Operations Pty Ltd grants you a worldwide, non-exclusive, royalty-free, revocable licence whilst you are a User to:

(c) BrevitLab Operations Pty Ltd retains all rights, title, and interest in and to the Website and all related Services. No action taken by you on or in relation to the Website will transfer to you any intellectual property rights, including any business name, trading name, domain name, trade mark, industrial design, patent, registered design, copyright, or any right to use or exploit any of the foregoing. All rights not expressly granted to you under these Terms are reserved by BrevitLab Operations Pty Ltd.

(d) Without the prior written permission of BrevitLab Operations Pty Ltd and any other relevant rights owners, you must not broadcast, republish, upload to a third party, transmit, post, distribute, show or play in public, or adapt or change in any way the Services or any third party services, for any purpose. This prohibition does not extend to materials on the Website that are freely available for re-use or are in the public domain.

(e) You retain all ownership rights in any documents, financial records, booking data, and other content you create or upload to the Services (User Content). BrevitLab Operations Pty Ltd retains ownership of all templates, tools, and platform features used to create User Content. You grant BrevitLab Operations Pty Ltd a non-exclusive, royalty-free licence to use anonymised or aggregated User Content solely for internal product improvement and analytics purposes. Such use will not disclose your personal or financial information, will not be used to benchmark your data against identifiable third parties, and will be subject to the anonymisation standards set out in clause 10.f.

(f) Where BrevitLab Operations Pty Ltd uses anonymised User Content under clause 10.e, it will apply the following standards: (a) all personal identifiers, entity names, property addresses, and guest contact details will be removed or replaced with randomised identifiers; (b) financial amounts will be rounded and dates offset to prevent re-identification; and (c) anonymised data will be stored separately from original data, with access restricted to authorised personnel only. BrevitLab Operations Pty Ltd will not attempt to re-identify anonymised data. Because this data no longer identifies any individual, BrevitLab Operations Pty Ltd may retain it indefinitely for these purposes. This clause does not limit your rights under the Privacy Act 1988 (Cth) or the Australian Privacy Principles.

(a) Nothing in the Terms limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, including the Australian Consumer Law (or any liability under them) which by law may not be limited or excluded.

(b) Subject to clause 11.a, and to the extent permitted by law:

(c) Use of the Website and the Services is at your own risk. Subject to any rights you may have under the Australian Consumer Law that cannot be excluded, everything on the Website and the Services is provided to you “as is” and “as available” without warranty or condition of any kind. None of the affiliates, directors, officers, employees, agents, contributors and licensors of BrevitLab Operations Pty Ltd make any express or implied representation or warranty about the Services or any products or Services (including the products or Services of BrevitLab Operations Pty Ltd) referred to on the Website. This includes (but is not restricted to) loss or damage you might suffer as a result of any of the matters described in clause 11.b.

(a) To the maximum extent permitted by law, BrevitLab Operations Pty Ltd's total liability arising out of or in connection with the Services or these Terms, however arising, including under contract, tort (including negligence), in equity, or under statute, will not exceed the greater of: (a) the total Subscription Fees paid by you in the 12 months preceding the claim; or (b) $1,000. This cap excludes: (i) liability for breach of Australian Consumer Law guarantees that cannot be excluded by law; and (ii) liability arising directly from a confirmed data breach or data loss event involving your personal or financial records caused by BrevitLab Operations Pty Ltd's failure to maintain the security standards set out in clause 24, which shall be subject to clause 12.b and your rights under the Privacy Act 1988 (Cth).

(b) For non-major failures under the Australian Consumer Law, BrevitLab Operations Pty Ltd's liability is limited, at its election, to the resupply of the Services or the payment of the cost of having the Services resupplied.

(c) Subject to clause 12.a, BrevitLab Operations Pty Ltd expressly disclaims all liability for: (i) data loss or corruption caused by your failure to export records during the post-termination access period, or your deletion or modification of data; (ii) compliance failures, tax reporting errors, or financial inaccuracies arising from your incomplete, inaccurate, or untimely data entry; (iii) unauthorised access, data misuse, or data breach caused by delegates you invited, where you failed to manage delegate access appropriately as required by clause 7.i; (iv) claims arising from your use of AI-generated insights or financial reports to make decisions without obtaining independent professional advice as required by clause 21; (v) any loss, damage, penalty, delisting, suspension, or additional fees imposed on you by a third-party listing platform (including but not limited to short-term rental platforms) arising from inaccurate, incomplete, or untimely booking data, guest communications, or financial records entered or managed through the Services; and (vi) any additional fees, charges, levies, or penalties imposed by a government authority, taxation office, strata body, or local council arising from your failure to accurately record, report, or reconcile financial transactions, short-stay levies, or compliance obligations using the Services.

(d) Subject to the Australian Consumer Law, BrevitLab Operations Pty Ltd will not be liable for any indirect, incidental, special, consequential, or exemplary damages arising out of or in connection with the Services or these Terms, including any loss of profit, loss of goodwill, loss of business reputation, or other intangible loss, whether or not such loss was foreseeable or BrevitLab Operations Pty Ltd had been advised of the possibility of such loss.

(e) BrevitLab Operations Pty Ltd will not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay arises from circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemic, failure of third-party cloud hosting or email delivery infrastructure, cyberattack, or government action (Force Majeure Event). BrevitLab Operations Pty Ltd will notify you as soon as practicable of any Force Majeure Event affecting the Services and will use reasonable endeavours to minimise disruption to the Services.

(a) The Terms will continue to apply until terminated by either you or by BrevitLab Operations Pty Ltd as set out below.

(b) If you want to terminate the Terms, you may do so at any time by closing your Account for all of the Services which you use, where BrevitLab Operations Pty Ltd has made that option available to you. You do not need to give advance written notice, and no minimum notice period applies. This is subject to one exception: where you are terminating in order to reject a material change to the Terms under clause 1.d, or a variation to the Subscription Fee under clause 8.g, the pro-rata refund those clauses provide is conditional on you giving written notice within the window each of them specifies. Terminating under this clause 13.b alone, without that notice, ends your Subscription but does not entitle you to that refund.

Cancelling your Subscription is not a termination of the Terms. You may cancel your Subscription, or allow it to lapse by not renewing it, at any time through the billing controls in your account menu. Doing so stops further Subscription Fees becoming payable and pauses the properties your Subscription covered, but your Account and your data remain, these Terms continue to apply to them, and you may resume your Subscription later. Cancelling a Subscription, reducing the number of properties it covers, or pausing an individual property does not close your Account and does not start the 30-day period in clause 13.g. What happens to your data in each case — and the different periods that apply — is set out in clause 19.b.

(c) The actions in clause 13.b are performed by you directly, through the account and administration menus in the Website. You do not need to contact BrevitLab Operations Pty Ltd, or give it written notice, in order to cancel a Subscription, remove a property, or otherwise terminate. Where the action is performed through a control in the Website — such as removing a property from your plan — you will first be shown a confirmation prompt describing what the action does, including which records are kept and which are removed, which you must positively acknowledge before it takes effect. Where the action is performed through the billing portal of our third-party payment provider — such as cancelling a Subscription — the confirmation step is the one presented by that provider. Where a self-service control for a particular action has not yet been made available to you, BrevitLab Operations Pty Ltd will carry out that action on your request. Clause 13.g (post-termination access) and clause 19 (data export) continue to apply however termination occurs.

(d) BrevitLab Operations Pty Ltd may at any time, terminate the Terms with you if:

(e) Subject to local applicable laws, BrevitLab Operations Pty Ltd reserves the right to discontinue or cancel your Subscription or Account at any time and may suspend or deny, in its sole discretion, your access to all or any portion of the Website or the Services without notice if you breach any provision of the Terms or any applicable law or if your conduct impacts BrevitLab Operations Pty Ltd's name or reputation or violates the rights of those of another party.

(f) Where BrevitLab Operations Pty Ltd terminates the Terms due to breach, BrevitLab Operations Pty Ltd will provide you with 30 days' written notice specifying the breach and an opportunity to remedy, except where the breach involves illegal conduct, fraud, harassment, or immediate security risks to BrevitLab Operations Pty Ltd's systems or other users.

(g) Upon termination of the Terms — that is, on closure of your Account, whether by you under clause 13.b or by BrevitLab Operations Pty Ltd under clauses 13.d or 13.e — you will retain access to your Account and data for a period of 30 days to enable you to export records, financial documentation, and compliance materials, provided that you may not create new content or use the Services during this transition period. This 30-day period applies to closure of your Account only. It is not triggered by cancelling a Subscription, letting one lapse, reducing the number of properties it covers, or pausing a property; in those cases your data is retained on the longer basis set out in clause 19.b, and you may continue to export your financial records throughout.

(h) BrevitLab Operations Pty Ltd will provide you with written confirmation of termination within 30 business days, specifying the effective termination date, the duration of your post-termination access period, and instructions for exporting data in industry-standard formats (Microsoft Excel .xlsx, and .zip archives bundling supporting documents).

(i) If BrevitLab Operations Pty Ltd terminates the Terms under clause 13.d.iv on commercial viability grounds, BrevitLab Operations Pty Ltd must first provide you with 30 days' written notice and a reasonable opportunity to increase usage or add further properties to your Subscription to address the commercial concerns, unless you have failed to pay fees for 30 or more consecutive days.

(j) If you dispute a termination decision under clauses 13.d or 13.e, you may submit a written dispute notice to BrevitLab Operations Pty Ltd within 30 days of receiving termination notice, specifying the grounds for dispute, and BrevitLab Operations Pty Ltd will review and respond in writing within 30 business days, suspending termination pending resolution unless the termination involves illegal conduct, fraud, or immediate security risks. Any unresolved dispute may be referred to the dispute resolution process set out in clause 15.

(a) any User Content you create, upload, or transmit through the Services, including any claim that such content infringes the intellectual property rights, privacy rights, or other rights of any third party;

(b) any unlawful, unauthorised, or fraudulent use of the Website or Services by you or any delegate you have invited to access your Account; and

(c) any breach of these Terms by you, except to the extent that such breach was caused or contributed to by the negligence or breach of BrevitLab Operations Pty Ltd. This indemnity is subject to your rights under the Australian Consumer Law and does not require you to indemnify BrevitLab Operations Pty Ltd for losses arising from its own negligence, wilful misconduct, or breach of these Terms.

(a) Account holders whose role carries financial-reporting permissions (typically the Owner/Member, and any user they have expressly granted those permissions) may export their property's financial records — transaction and ledger entries, the supporting documents linked to them, and financial-year summary reports — from the Services at any time during their Subscription, and afterwards for as long as the data is retained under clause 19.b — that is, throughout the 12 months following a cancelled or lapsed Subscription, or during the 30 days following closure of the Account — to enable compliance with record-retention obligations. Pausing a property, or removing it from your plan, does not switch off the export function for the records it holds. Guest Users have no financial-reporting access by default and accordingly no export function, unless an administrator of the relevant property has expressly granted them those permissions (see clause 7.a). You acknowledge that ATO record-keeping obligations typically require financial records to be retained for a minimum of 5 years, and that BrevitLab Operations Pty Ltd's post-termination access period does not limit your own record-retention obligations. Please refer to clause 23 for further detail on data export formats and accessibility.

(b) Whether your data is deleted depends on the state of your Subscription, and never on how much you use the Services. While a Subscription remains current, your data is retained for as long as that subscription continues, whether or not you actively use the platform. Downgrading a Subscription, or pausing an individual property, does not on its own start any deletion clock.

If your Subscription is cancelled or lapses and is not resumed within 12 months, BrevitLab Operations Pty Ltd will delete or de-identify the personal information associated with your Account. You will be emailed before this happens, so that you have the opportunity to resume your Subscription or export your records first.

You may also ask BrevitLab Operations Pty Ltd to close your Account or a property at any time. On explicit closure, your data is retained for 30 days — so you can reactivate, download records you still need, or change your mind — and after that period it is deleted or de-identified. That 30-day period is the one described in clause 13.g, and applies to closure only, not to a cancelled or lapsed Subscription.

All deletion and de-identification described above is carried out in accordance with BrevitLab Operations Pty Ltd's obligations under the Australian Privacy Principles and as set out in the Privacy Policy, which describes the same retention model in full.

(c) Users warrant that: (i) they have the legal right to upload any documents, images, or information to the Services; (ii) any information entered on behalf of another person (including booking details and guest contact information) is accurate, current, and provided with that person's knowledge and consent in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles; and (iii) all data uploaded to the Services is, to the best of their knowledge, accurate and complete, and they will promptly correct any inaccuracies upon becoming aware of them.